For brands, product developers, and researchers, this phenomenon of memorability isn’t just a literary curiosity. It’s a measurable, actionable property of consumer experience that can determine loyalty, preference, and habit. Why do some flavors or scents linger in memory while others disappear? And more importantly: how can we study and design for memorability?

I was super excited for this meeting since it’s sorta in my backyard (I live in the Philly suburbs). But also because I got to be part of the organizing committee.

I've been asked by at least five different people this week for book recommendations to learn neuroscience, especially from those working in marketing, UX, product development, and consumer research. And I totally get it, the brain IS fascinating. The idea of tapping into real reactions, getting “under the hood” of decision-making, “reading minds”, and predicting behavior is understandably appealing.

Whether you’re a researcher, brand builder, or just a curious human, it’s worth asking:
Where might apathy be shaping decisions—without us even realizing it?

As we study consumer behavior, let’s not overlook the quiet power of disengagement. Sometimes the biggest barrier to action isn’t dislike or resistance—it’s indifference.