When neuroscience intersects with consumer research, it promises an enticing frontier: uncovering what truly drives human behavior, often at a subconscious level. Yet as appealing as it sounds, this approach can run into a significant methodological pitfall—reverse inference.

When it comes to consumer packaged goods (CPG), figuring out what drives people to pick one product over another can be a tough nut to crack. We know things like taste, branding, and convenience play a big role, but there’s another layer that often gets overlooked—cognitive dissonance.